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Visited Cronin CDJR in July to look at a pre-owned Jeep. My salesperson, Chris Day, was very helpful in answering questions and providing documentation that I requested on the vehicle's service history. He went over everything thoroughly and I never felt pressured or rushed. I would strongly suggest reaching out to him if you're in the market for any of the vehicles at Cronin CDJR.
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Cronin made the car buying process super simple! Rob Spurlock was super helpful at guiding us through the process!
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Aaron contacted me to let me know rates have come down and he helped me refi at a much lower rate with no out of pocket fees. He was very professional and friendly. He set everything up and process was easy.
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Nico was fantastic! Great experience!
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We recently purchased a 2026 Dodge Durango, and our experience with salesperson Andrew Hunt was exceptional. Andrew was knowledgeable about the vehicle, professional, and genuinely helpful. He answered all of our questions without pressure and ensured we got a great deal. The Durango is an incredible vehicle, but Andrew's customer service made the whole process five stars. Ask for Andrew if you're buying a car!
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We just did a trade in for a truck here. Aaron Williams was the gentleman that helped us. He was very nice and worked hard to get us the best deal possible. He was also enthusiastic about answering our questions, gave us transparency, and was constantly updating us about the process. Very satisfied with the treatment that we got here today!
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Go see Aaron Williams! Very pleased with the patience and guidance he helped us with our purchase!
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Chris Day did a phenomenal job getting me into the car I loved and making it affordable for me. Highly recommend them for the service and care they provide!
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Worked with Anna on getting out of the V6 ram 1500 got into a hurricane engine she really worked really hard and got me into the more powerful truck definitely will be coming back thanks again for Anna.
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Everyone was super friendly but trust me when I say, ask for Nico! He is EXCEPTIONAL!!! He showed us every single SUV we wanted to see and answered every question we had when it came to each vehicle. We finally settled on the best fit for us, all thanks to him helping us through all the choices!!!! Thank you, Nico!!!!!
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Chris helped us find not 1 but 2 new cars! So grateful for all his help! The people here are very kind and helpful!!
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The service was exceptional!! Everyone was soo nice and friendly, Johnathan was who I dealt with and he was amazing!! I would recommend this car lot to Everyone I know!
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Chris and everyone involved was the best and got me and my wife both in the exact cars we wanted! 2 cars and 2 trade ins and still in and out within hours! Highly recommend and won’t go anywhere else for any of our car buying needs!
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a week agoNEW The ABSOLUTE BEST experience I have ever had purchasing a vehicle! GM Andy and team were incredible to deal with. The entire team at Cronin CDJR made the experience easy for us. We will ONLY buy from Cronin.
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100/10! This dealership has truly set the standard for the car-buying process! I am writing this review sitting in the front of seat of our new 2023 Jeep Grand Cherokee! (The “newest” car we ever owned was a 2011!) As a small business that travels plenty, we knew exactly what we wanted in a vehicle and it just so happened they had one come in that checked ALL of our boxes!✅✅✅✅✅✅ Throughout the entire process, they stayed completely transparent on what was happening and let us know of anything we needed to do. Special shoutout to Anna, Marie, and Bob for the outstanding service! By the end of the process, these people felt like family to us and we just can’t recommend them enough! Marie is SUCH an extraordinary person! Any and all questions we had were answered fully. DO NOT WASTE YOUR TIME GOING TO A RANDOM DEALERSHIP THAT TRIES TO FORCE YOU INTO SOMETHING YOU DON’T REALLY WANT! (We’ve been there done that!) Cronin has you covered! Even if you’re unsure of what you want, these people are SURE to help! As small business owners, anything like buying a car/house can be a whirlwind of a process. It doesn’t have to be if you go to Cronin!
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Cronin always takes care of my vehicle exactly how I feel it should be taken care of. It’s hard to find a service center that pays attention to detail and takes my need for my vehicle to be in perfect working order seriously. I have never had any issues from anyone in the service department. They are always courteous and communicate my vehicle needs as they come up. I will continue to take my vehicles to Cronin for service.
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Had a great experience buying your 2023 Jeep Cherokee from Alissa! Recommend her to anyone looking for a new or used vehicle! Amazing customer service.
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Johnathan Mitchell, the right guy to put you in the seat of the vehicle you've been wanting. He is a terrific guy.
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Corbin made the whole process seamless and efficient. Excellent dealership. Very clean and modern.
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Best car buying experience I've ever had! LOVE MY NEW JEEP! Thank you Chris Brock for making my buying experience easy and fun! Like
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Buying my truck with Chris Brock and Brian Kennard was the best buying experience I’ve ever had! I will definitely be buying my never vehicle at Cronin!
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2nd vehicle from Cronin. Got a truck been wanting and they worked with my credit negative equity and got me in it! so happy. Good job Cronin at winning my business!
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I am adding to this review because i just experienced a really good idea here. They have a young man on staff as a customer experience rep. His name is Ross Kester. He is super good-natured and very helpful. Just shows the difference between this dealership and all others. Have bought several cars and trucks here. They always give you a good deal and really stand behind their product. The service people are very helpful with no surprises. This dealership lives by its word. Love the truck I just bought. Like
Dealer Rater
RYAN IS A VERY DEDICATED GUY . .HE TRIES HIS BEST TO HELP YOU GET THE BEST DEAL AND YOUR DESIRED VEHICLE .. I HAVE BOUGHT 3 FROM HIM!HIGHLY RECOMMEND HIM! LESS
Dealer Rater
The team was invested in making sure my purchase fit my needs. Everyone from sales to finance to service did a great job.
Dealer Rater
Benny and Evan were wonderful. Very quick transaction and great follow-up by Benny. Will definitely return to Cronin for any future needs and pass the word to family and friends. MORE
Dealer Rater
Benny was awesome! Staff was really friendly. A great car buying experience. Also a nice selection of jeeps.
Dealer Rater
This place is amazing! They go above and beyond for their customers! Benny is a patient and knowledgeable salesman for sure. Three weeks after purchasing the car, my wife was stranded on the side of the road. We had the car towed to Cronin, and they had the alternator and battery replaced the next day at no charge! We’ll definitely be back for our next vehicle! LESS
Dealer Rater
I was not sure to buy a 4xe because i wasn’t familiar with it but James and Benny answered all my questions and was very knowledgeable!
Dealer Rater
Was a great experience very good deal will shop here again thanks Ryan good job
Dealer Rater
The best dealership I’ve ever been to! I had the greatest experience with the most patient employees. Benny was amazing as well as matt in finance. They both went above and beyond for me. I’ll go back there every time and recommend to all my friends and family!!
Dealer Rater
I came in to buy a tire for my car and I ended up buying a truck.
Dealer Rater
This is my second Jeep Wrangler I have purchased from Cronin. I always have a great experience and will continue to purchase any future vehicles from them! Benny, was incredibly friendly and helpful through the entire process!
Dealer Rater
Good truck at a great price. The team was awesome from sales to finance. I will be back!
Dealer Rater
Easy fast made a deal quick so what more is there to say. Would do it again
Dealer Rater
Cronin CDJR provided us with an extremely pleasant sales experience that made us switch from Ford & Chevy to purchase a Ram 1500. In all my years of car shopping this was the "best experience ever"...customer came first, polite, well mannered, non-pushy, knowledgable salesman ((Tony Kayrouz)). All the people throughout the facility were extremely friendly, professional & of nice appearance. You've successfully gained a new Dodge customer, thx Dave & Amy V
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I recently purchased a new 2022 Jeep Wrangler from Cronin. Tony Kayrouz was the Product Specialist that worked with us. He saw us out in the parking lot, and came to introduce himself in a timely manner. He was able to show us around to a few vehicles and inquired about our needs to help us find the right vehicle for us. He was very helpful during the whole purchasing process and was able to demonstrate/teach us all of the vehicle’s functions. Even after our purchase was completed, he followed up the next day and next week to inquire how things were going. I would definitely recommend that if you are looking to purchase a new vehicle, get with Tony to see how he can help you! Cronin overall was a great car shopping experience, and we will definitely be back for our next vehicle purchase!
Dealer Rater
Robbie got me my dream car. My family will never shop anywhere else. that's a promise
Google
We bought a Chrysler Pacifica last year and had a good experience with the whole sales team and our sales representative, Tony. When we needed to buy another car, I reached out to Tony thinking that we likely wouldn’t move forward as we were looking for a different car due to our budget. Not only was the one of the six dealerships I was talking to quick at following up and providing good communication, but he actually made our budget work with a 2021 Dodge Challenger R/T. We couldn’t be happier! Tony and the rest of the CDJR sales team went above and beyond yet again proving it wasn’t just a one time thing. Honestly, I am now quite embarrassed I didn’t just go to them and not reach out to other dealerships in the first place. It’s nice to know that these type of teams are out there when it comes to purchasing a car especially in this car market. Quite refreshing! Oh, and I should add that Tony actually delivered the car to my house and didn’t have to have to go to the dealership one time. Thanks again, Tony and Cronin!
Google
Rob was very patient and thorough. He didn’t try to talk me into anything I didn’t want, he was flexible and courteous. I test-drove jeeps while he stayed at the dealership and watched my 5 year old which was beyond convenient and above his calling. When it came time to purchase and my husband arrived, he continued to make the decisions through conversations with me because the vehicle was for me. We will be returning customers when the time comes.
Explore everything Cronin CDJR in Lebanon, OH has to offer! From pre-owned and new vehicles to commercial vehicles and services, our team will work to get you what you need. Contact us today!
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Anna was very friendly and made everything very easy. Even through a couple hiccups she was helpful and patient. I will be recommending her to anyone I know looking for a new car.