Today I spoke with Robert in regards to several different concerns since learning about the Cronin buy out. There were things we were promised to us with the purchase of two 2018 JLU Wranglers regarding service and replacement of an item that was damaged at the time of purchase from Lebanon Chrysler Jeep. Robert was super professional, helpful and concerned about our experience with the previous dealership and assured me that they would do whatever they could to honor the things we were promised. It appears that things are only going to get better with this new dealership! We are new to Jeep, however plan to never purchase another type of vehicle! If they continue to be quick to respond...and keep this level of customer service...they have our customer loyalty for our future new jeep purchases for sure! Thanks!
Like to give a big thanks to Tiffany McClain who was nothing but nice and all the other staff members there. Would recommend Cronin to everyone looking for Chrysler, dodge, or jeep
Great experience with Josh Holbrook!
Service is always good. Owner can't keep coffee at all or just doesn't want to. Been there over 5 times. Just a pet peeve of mine. I come there for service and he doesn't at least have coffee or bottled water.
Excellent service....as usual
Its was very low pressure sales and they were willing to discuss price. Once my discussion was made completing paperwork was fast and we were out the door
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